Well, that depends on who “they” are.
First, it should always be a team including you & your child making this decision. The fancy label for that is person-centered planning where the need and goals of the individual determine the plan. No one size fits all. The rest of the team will be the service coordinator/case manager, and maybe the provider.
Next, there should be a standardized tool to calculate time the individual needs help with doing or learning to do their ADLs (Activities of Daily Living).
– For HCS & CFC, the tool is Form 8510, HCS/TxHmL CFC PAS/HAB Assessment. If you click on this link, there are INSTRUCTIONS about for filling out this Form.
– For CLASS, the tool is Form 3596, PAS/Habilitation Plan – CLASS/DBMD/CFC.
Now the team needs to work together to complete the tool. As the only person actually working with your child directly who is part of this team, you are the one to communicate what they need help with, how long it takes, and how much support they need. The team should ask clarifying questions to thoroughly document the individual’s deficits, but they shouldn’t try to minimize or reduce the amount of support you are describing. THIS IS NOT THE TIME FOR YOU TO MINIMIZE HOW MUCH YOU DO. I recommend picturing a typical person of the same age as your child and how they would complete each ADL. Then describe everything that’s different for your child.
For example, my daughter is 21 years old and she has Down syndrome. I’m so proud of all the things she CAN do. But there are lots of differences from her daily life and a junior going to college.
- Showering: a junior in college doesn’t communicate with other adults about showering at all. My daughter needs reminders to shower. She needs support to reach her 2,000 body parts and thoroughly rinse her hair. She only shaves with assistance. She cannot reach the shower head to change the spray setting.
- Transportation: a junior in college can manage her own transportation – either by driving or traveling on public transportation. My daughter’s cognitive level is similar to a 13-15 year old in regard to financial and safety issues. She does not have a drivers license. She needs assistance to arrange rides and confirm they are provided by a safe person.
Clearly, I can go on. This way of thinking helps us identify the Personal Assistance Services (PAS) and Habilitation (Hab) that our child needs to succeed each day.
Often, I meet adults with special needs who need lots of support but are only receiving 1/3-1/2 of what they need. I ask about the tool used to determine the hours they receive, and the tool has never been reviewed by or with them.
To address this:
- Ask for a copy of the tool from your service coordinator/case manager. Both of the Instructions for Form 8510 & Form 3596 state “The individual/LAR, …and all SPT members must review, sign and date the plan.”
- While you are waiting for a copy, complete a copy of the tool yourself. Determine what hours are justified by the level of support your child needs.
- Make your request for the increase of hours. If you got a copy of the tool, you can guide the team through the incorrect areas. Or just provide them with the copy you completed.
- Expect the professionals on the team to try to give you less. They will try to tell you they can only do the calculation for 5 days per week. They will tell you weird things about specific areas. Always look back at the Instructions for the tool to guide you.
- Know your right to a denial and appeal. In Medicaid programs, you have the right to be officially told “no” vs just talked into reducing your request. When you are told “no”, you should get both the denial and the right to appeal in writing.
When Arabella was receiving CFC PAS/Hab through STARKids Medicaid (under Texas Children’s Health Plan), she was arbitrarily reduced from 35 hrs per week to 25 hrs per week.
When I asked why, I received a non-person centered answer – “everyone is getting less hours.” I asked for the tool that was used to justify her needs, and was told it was not allowed to be shared with me.
So I requested to appeal this decisions, while also completing the Form 8510 myself and submitting it as justification for my original request for 35 hrs.
I received a letter before the Appeal Hearing stating that they were reversing the decision to reduce the hours, based on the information I submitted.
If you need more support regarding this topic, consider scheduling a Group Education presentation to go over the a specific PAS/Hab tool together or an Individual Coaching session to review or complete the tool for your child.